Shipping policy
SHIPPING POLICY
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. You will receive a confirmation email after placing your order and another notification when your order ships.
Shipping Rates
Standard Shipping within the United States costs $4.99.
Orders totaling $45 or more qualify for free standard shipping. The order total must reach $45 after discounts and before applicable taxes.
Estimated Delivery
Orders are typically delivered within 10–13 business days from the date the order is placed. This estimated timeframe includes order processing. Delivery times are not guaranteed and may be affected by carrier delays, holidays, weather, high order volume, or other circumstances outside our control.
Tracking Information
When tracking information becomes available, it will be sent to the email address provided at checkout. Please allow several business days for tracking updates to appear after receiving your shipping confirmation.
Multiple Packages
Some orders may contain products shipped separately. If this happens, you may receive multiple packages and separate tracking numbers at no additional shipping charge.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing. Additional shipping costs resulting from an incorrect or incomplete address may be the customer’s responsibility.
Delays, Lost Packages, or Damaged Orders
If your order is delayed beyond the estimated delivery period, please contact our customer support email listed on this website. If we cannot ship within the promised timeframe, we will notify you and provide the option to accept the delay or cancel the unshipped order for a refund.
If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us.
If your order arrives damaged, defective, or incorrect, contact us promptly with your order number and clear photos of the item and packaging so we can review the issue.
Shipping Area
We currently ship only within the United States.
Contact
For shipping questions, please contact us using the customer support email listed on this website.